Microsoft Teams is a lot of things. It’s a video conferencing tool, a team messaging channel, and a tool for in-app co-authoring, just to name a few. During the pandemic, the popularity of Teams skyrocketed.User numbers for MS Teams jumped from 20 million in November...
Have you ever bought a new computer and then had buyer’s remorse a few months later? Maybe you didn’t pay attention to the storage capacity and ran out of space. Or you may have glossed over memory and experienced constant freeze-ups.An investment in a new PC isn’t...
Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with.In today’s world,...
Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business...
Endpoints make up much of a company’s network and IT infrastructure. This is a collection of computers, mobile devices, servers, and smart gadgets. As well as other IoT devices that all connect to the company network.The number of endpoints a company has will vary by...
One of the most difficult types of attacks to detect are those performed by insiders. An “insider” would be anyone that has legitimate access to your company network and data. This would be via a login or other authorized connection.Because insiders have authorized...
Data entry can be a real drag for salespeople. The time they spend on administrative tasks is time away from customer interactions. But that data is vital.It’s important to capture customer orders, quotes, needs, and more. Lead and sales reporting help sales managers...
Digital footprints cover today's modern workplace. Employees begin making these the moment they're hired. They get a company email address and application logins. They may even update their LinkedIn page to connect to your company.When an employee leaves a company,...
The holiday shopping season is taking off. This means that scammers have also revved up their engines. They're primed and ready to take advantage of all those online transactions.Don’t forget to stay safe online during the buying frenzy that occurs this time of year....
Microsoft 365 is the most popular of all major office productivity software. It has 48.8% of the global market share, just edging out Google’s apps, by a couple of percentage points.It’s used by individuals, small & mid-sized businesses, and larger enterprise...
When you hear about Microsoft adding security apps to M365, it’s often the business versions. But the pandemic has changed the way that we see the workplace. It’s now a hybrid world. One made up of several connected “mini-offices” located in employee homes.The...
Software vulnerabilities are an unfortunate part of working with technology. A developer puts out a software release with millions of lines of code. Then, hackers look for loopholes that allow them to breach a system through that code.The developer issues a patch to...
Have you felt more secure from cyberattacks because you have a smaller business? Maybe you thought that you couldn’t possibly have anything that a hacker could want? Didn’t think they even knew about your small business.Well, a new report by cybersecurity firm...
After being the main entry to the internet in the late 1990s and early 2000s, Internet Explorer (IE) is gone. As of June 15, 2022, Microsoft dropped the web browser from support.IE ushered in the age of connection to the world in 1995 and held a majority of the...
The pandemic has been a reality that companies around the world have shared. It required major changes in how they operate. No longer, did the status quo of having everyone work in the office make sense for everyone. Many organizations had to quickly evolve to working...
Phishing. It seems you can’t read an article on cybersecurity without it coming up. That’s because phishing is still the number one delivery vehicle for cyberattacks.A cybercriminal may want to steal employee login credentials. Or wish to launch a ransomware attack...
Few things invoke instant panic like a missing smartphone or laptop. These devices hold a good part of our lives. This includes files, personal financials, apps, passwords, pictures, videos, and so much more.The information they hold is more personal than even that...
Productivity can be challenging to track, no matter where employees are working. How do you know they’re using their tools as effectively as possible? How can you enable them to adopt best practices?These are questions that managers often ask themselves. If they’re...
Cloud file storage revolutionized the way we handle documents. No more having to email files back and forth. No more wondering which person in the office has the most recent copy of a document.Between 2015 and 2022, the percentage of worldwide corporate data stored in...
Many small businesses make the mistake of skipping policies. They feel that things don’t need to be so formal. They’ll just tell staff what’s expected when it comes up and think that’s good enough.But this way of thinking can cause issues for small and mid-sized...
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